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At TSL our mission is.....

 To be first choice for lighting production services in the events industry:

1^st for customer service

1^st for quality

1^st for cost.

 Each of our freelance partners plays a vital role in ensuring we can uphold exemplary standards of customer service and quality on each and every job.

 With this in mind, we have produced a brief handbook outlining our expectations for all sub-contractors working for Blinding Light on a freelance basis.

 These guidelines are designed to help us deliver consistent high standards but they are also there to protect the welfare of our staff, subcontractors and all personnel out on site, so please read through this handbook before engaging in any work for Blinding Light.

Health and Safety policy 

A full set of Risk Assessments and Method statements (RAMS) will be produced for every event that TSL supplies labour for.  It is standard practice to read these RAMS either prior to arriving on site or during the crew induction process at the beginning of your first shift.

All freelancers are expected to arrive on site with full Personal Protective Equipment (PPE) suitable for all tasks as described in the RAMS document. Failure to arrive on site with the correct PPE may result in you being refused entry to the venue and not being able to complete your shift, in this situation TSL will not be held responsible for any loss of earnings.

 It is also compulsory that all freelancers have the appropriate training and valid licences for any task they undertake whilst on site, i.e. IPAF licence for elevated work platform. TSL will request and hold copies of all appropriate licences on file.

Insurance

All freelancers undertaking work for TSL are required to have appropriate insurance in place throughout the duration of their contract.

•   Personal and public liability insurance – minimum £5,000,000

 All freelancers will need to provide a copy of his or her current policy certificate to TSL. Copies of these documents will be held by TSL and new certificates will be requested at the end of the policy period.

 The freelancer will indemnify TSL against all costs and expenses (including legal costs), losses and liabilities which TSL may incur as a result of:

• the freelancer's breach of or non-compliance with its obligations or warranties under the contract
• the freelancer's negligence or willful default
• any claims from third parties made as a result of the freelancer's actions or omissions.

Purchase orders and invoicing

 You will be issued with a purchase order from TSL to confirm your contract for each job that you undertake. This purchase order will outline the contract value and any contribution towards travel or per diems that will be made.

 TSL will not pay for any additional costs or expenses outside of the agreed contract amount (as stated on the purchase order) unless by prior agreement.

 When submitting your invoice to TSL, please quote the purchase order number that was provided to confirm your contract. Failure to reference this number on your invoice may result in delayed payment.

 Please note that the amount on your invoice should exactly match the contract amount outline on your purchase order.

 Conduct on site

 TSL operates a zero tolerance policy towards drink and drugs misuse in a working environment. Any member of staff or freelancer found under the influence will be asked to leave site and this will result in non-payment of their contract.

 As many of the events that we are involved with are confidential and often involve completion of a Non-Disclosure Agreement, please refrain from posting any confidential information about the event that you are working at for TSL on social media.

 Where possible please wear TSL branded clothing (including high visibility vests) when on site.

Tools

 All sub contracted freelancers are expected to arrive on site with the necessary tool kit to complete the tasks they are sub contracted for. TSL will not supply tools unless of a specialist nature.

 Our equipment

 All equipment that TSL supply is prepped and packaged to a high standard, we go to a great deal of effort to ensure that it arrives on site this way. With this in mind, we would ask every effort is made to look after the equipment on site and return it to TSL in the same condition using the appropriate cases supplied.

 Any damages and loses on site may result in TSL issuing a charge for negligence.

 Timekeeping

 Timekeeping is a vital part of our service level agreement with our clients. We ask all our freelancers to arrive promptly at the call times outlined in the crew schedule. If you have any queries about your call time, or if you are delayed by circumstances outside your control, please inform your TSL contact or HOD on site.

Using your personal information:

TSL collects personal information when you register your details with us or when we place an order for our your products or services. We will store this information securely within our databases and will use it in order to contact you for the following reasons:

• To offer freelance employment opportunities
• To ensure that we are maintaining up-to-date records regarding insurance, training and competency

(i) We may share your information with other companies within the TSL group of companies. We may also share personal information (email addresses, contact details, next-of-kin or emergency contact information) with our clients and production companies. Information will only be shared on a project-specific basis. It may also be necessary for us to share personal details (passport details, addresses) with project-related third parties (i.e. travel agents, hotels) when arranging flights, hotels or project logistics.
(ii) We may occasionally share personal information (e.g email addresses, contact details) with other freelance staff members who may be working on the same project so that project-specific information (schedules, H&S info, contact sheets) can be shared in the most efficient manner possible.
(iii) We will not disclose information outside our group of companies except for when required to do so by law
(iv) For further information on how your information is used, how we maintain the security of your information, and your rights to access the information we hold on you, please contact: crew@tsllighting.com